This returns policy relates only to purchases of name labels, made via our online label ordering facility. For returns policy on Instore purchases, please contact the relevant branch.
- McCullagh & Bothwell will not be liable where incorrect information has been provided by the customer (Eg. Spelling mistake).
- McCullagh & Bothwell will refund the customer, or replace the labels, in any instance where quality of the product is in question.
- Where relevant, credit card purchases will be refunded back to the original credit card that was used to make the purchase.